Vanara Resort & Spa

Privacy Policy

Vanara Resort & Spa respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, booking channels, or during your stay.

Information We Collect

We may collect the following types of information:

  • Name, email address, and phone number
  • Booking details and stay information
  • Payment details processed securely via third-party providers
  • Communication records such as email, WhatsApp, or other channels

How We Use Your Information

Your information is used to:

  • Process reservations and payments
  • Provide and personalize your stay experience
  • Communicate before, during, and after your stay
  • Improve our services and guest experience

Data Sharing

We do not sell or rent your personal data.

Your information may be shared only when necessary with:

  • Payment processing providers
  • Booking platforms such as OTA partners
  • Service providers supporting your stay
  • Legal authorities when required by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to safeguard your data, no system can guarantee absolute security.

Marketing Communication

With your consent, we may send updates, offers, or newsletters related to Vanara Resort & Spa.

You may unsubscribe at any time using the link provided in our communications or by contacting us directly.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic and usage
  • Enhance user experience
  • You may disable cookies through your browser settings if preferred.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • To exercise these rights, please contact us using the details below.

Data Retention

We retain personal data only as long as necessary for operational, legal, and service purposes.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external sites.

Contact

Vanara Resort & Spa

info@vanara.life

+62 813 5356 240